[Resolved]  Samsung India — mobile handset service

Address:

Bangalore, Karnataka, 560004

Hi my name is parsuman dobhal, this is with regard to samsung handset note 2 which i bought at 30000/- plus almost 5year back, last year when i check for resale value they said 5000/-, i had a issue with its software where its showing samsung logo on screen but not able to switch on, i had given to samsung service center at jayanagar 4th block, 1st floor, and paid 150/- as advance amount for service, after 30 minutes i received a call saying i need to pay 10400/- as mother board has gone, not able to understand all the smart phone are available at below 10k with all the feature, in fact same samsung mobile is available in this range, then on what logic and basis they are asking me to pay 10400/ for repairing the mobile, this is completely cheating with customer. Please find the below details

Date of visit[protected]
Slip number - 3931
Address - care point - 199f 27th cross 7th b main, 3rd block jayanagar.