[Resolved] Samsung India — mobile j2 pro gold

shiji pv

from Kodungallur, Kerala

Address:

Thiruvananthapuram, Kerala, 695608

Dear sir,

I have purcharse samsung phone j2 pro gold in trivandrum kesavadasapuram shop, one year warranty already available

Extra offer one year warranty credited rs. 185 my a/c but not coming extra warranty details plz immediately give my details or my cash 185 rs

Thanks & regards,

Shiji pv
Shibumandiram, kuttimoodu, kallara
Trivandrun kerala mobile: [protected].[protected]
Email: [protected]@gmail.com. [protected]@gmail.com

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Oct 13, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

Krushal Chavda

from Mumbai, Maharashtra

I purchase Samsung galaxy j7pro on 30/8/2017. When i'm using this device i realised it was defect peice. I visit the Samsung care they are Processing for replacement but they can't give me standby phone

Mamathapradeep

from Shimoga, Karnataka

Complaint raised on 4. 9. 2017, request no is [protected]...nobody has resolved the issue so far...very bad service ... no calls from service centres ...it's just a year old and I am facing so many problems