[Resolved] Samsung India — mobile phone delivery

Koke Sharma

from Noida, Uttar Pradesh

Address:

Gurgaon, Haryana, 122504

Dear sir,
I have to get samsung j7 prime delivery but i got wrong parcel. I complaint about it and they said that we replace your parcel within 7 days but now 1month have been passed and i haven't got my parcel and also they are not recieving my call. Plz help me in getting my good. I have already paid for it. I didn't get parcel or my money.
Plz help!
For any further information:
Contact me: [protected]
[protected]

Was this information helpful?

No (0)

Yes (0)

Mar 12, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)