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Dear All,
I have got a call from Samsung service . They are simply saying. It's your fault. Not ours more over there was no warranty for the screen.
I asked them for gorilla glass is unbreakable and same is showing in YouTube videos.
They simply said we don't post videos so .no guarantee for the screen.
When I asked them to send a mail on this.they sent a mail. But there was no such statement.
Plz support and make my screen change with a Good quality screen.
Regards,
V Chiranjeevi
[protected]
Nanda.[protected]@gmail.com
I have got a call from Samsung service . They are simply saying. It's your fault. Not ours more over there was no warranty for the screen.
I asked them for gorilla glass is unbreakable and same is showing in YouTube videos.
They simply said we don't post videos so .no guarantee for the screen.
When I asked them to send a mail on this.they sent a mail. But there was no such statement.
Plz support and make my screen change with a Good quality screen.
Regards,
V Chiranjeevi
[protected]
Nanda.[protected]@gmail.com
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+91 89 3993 9899 [Customer Care]
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Today I got a call from the Manager of Samsung. He said that there is no guarantee or warranty for the screen. They are saying . I physically damaged my mobile, more over they are saying they have used good quality of glass. Where the screen is showing bad quality.
Request you to take necessary action on the Samsung electronics.
The manager was rude and when I asked to give same by mail. He said we can't provide the mail toll Monday EOD.
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd