[Resolved]  Samsung India — mobile phone service/replacement

Address:560100

We bought an S8 phone but after using it, after 15 days we found that it emits heavy radiation, so we contacted Samsung and informed about this issue but they have no clue about what we are talking about. When I directly went to service center and showed the proof, that stupid customer service guy is laughing and telling that "We wont trust third party apps sir, we will go only through *#07#". That number is predefined and my complaint is that it emits radiation over than amount which is showing in the phone.They failed to take my complaint and not even checked my phone, he just asked me to move away. Very worst product and company ever, all are cheaters. Everyone in call are transferring and telling something but no way of solution. Please help us to fix this issue.
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Dec 27, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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