[Resolved] Samsung India — mobile regarding

Vinod bharti

from Lucknow, Uttar Pradesh

Address:

Pali, Rajasthan, 3069p2

Hello i have samsung j7 mobile. This mobiles display disgust in 31st july. This prblm come agin in this mobile 3 times. So i m calling u in your service team they said u submit ur mobile in service center and give token (Challen no.) as u company service team told 1 business day we will call u. But around 13 days complte no single call or not give satisfaction reply. So pls solve my problme

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Sep 16, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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Vinod bharti

from Lucknow, Uttar Pradesh

Mob. No [protected]
Email id - [protected]@gmail.com
Refernce no.given by customer care

Thank you for contacting Samsung. We hope your query was answered satisfactorily. For future reference kindly quote [protected] at 180040-SAMSUNG[protected].

Samsung India Customer Care's response, Aug 19, 2017

Verified Support

Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd