[Resolved] Samsung India — mobile repair

Cheruku

from Hyderabad, Telangana

Address:	505001
Website:	Samsung India.com

I have given samsung j7 next model phone to samsung service center on 22 june 2018 for repair which was purchased in theonth of september 2017 and in the warranty period. But even after lapse of 34 days my move was not got repaired nor handed over to me. Which is a great inconvenience to me. As well as i contacted service center several times but i am not received proper response.
So i am herewith bring to your notice to kindly to look in to the matter in finding the solution

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Sep 6, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd