| Address: | Gandhinagar, Gujarat, 382721 |
I have purchased j1 4g. On 11th of august, the phone stopped charging. Therefore i have submitted the phone to nearest service centre at kalol-gandhinagar gujarat -382721on 12.08.2017. The person at reception take my phone, checked it thoroughly. It was in working condition as there was some battery left. I have been provided tracking no. [protected] and handed it over to engineer. Later on, after 1 hour i visited the service center as i have to provide code no. Of mobile phone as asked by the receptionist. The engineer than told me that the phone is not submitted in working condition. I argued him regarding that as i have submitted it in working condition. He then said to me that its ok, we will see to it. Today on 16/08/2017, when i have sent my friend to check the status, the receptionist/engineer told him that there is water in cpu and hence there is a charge of approx 4000. How can this be possible, as there is no such incidence involving water damage. Ihave checked my phone status online it showed reparing status closed by asc. My phone is currently with them. I just want my phone fixed properly. Kindly resolve the matter, or escalate it to proper authority. Was this information helpful? | 
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