[Resolved]  Samsung India — mobile samsung j2 model no.j200gzddins

Address:110016

Dear sir,
I was facing many difficulties without my phone. My phone creating the problem in mother board. I was submitted my phone twice in last one month last i was dated 27th july 2017 submitted in service center : [protected] maa communication address?: a-180, ground floor kotla delhi-110003.
Mobile sumsung j2 model no. Snj200gzdhins
The customer care said that your phone crating some motherboard problem we solve this problem one or two days. But still i am spending my 3 or 4 hour in sum sung customer care centre. I am working in private job. I survive my job for this kind of phone creating problem again and again. I request you that solve this problem as soon as possible. If this problem create again in future i will see in consumer court.

Regards
Mr. Darshan mashiwal
Mob: [protected]
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Sep 8, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Sir, I myself barred my handset from incoming call by going through call setting for some reason but now I wish to deactivated it n wants to allow incoming call but it didn't work. It say network fail or SIM card error or call barring rejected. I contact with network service provider(Jio) n replied me they had no option regard with call barring
Samsung India Customer Care's response, Aug 5, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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