[Resolved]  Samsung India — mobile screen black liquid

Address:Patna, Bihar, 800013

This is inform you that i purchased mobile on 2 oct 2017.
Model no: j7pro
From starting i am facing problem regarding software, charging pin, keypad, and storing name card, i went to cc 4 times but for these problems, and they mended..in between i suffer accident & my screen broken and i went to cc for new screen n they put new screen₹4200. After few day in screen black liquid at corner i have seen. Again i went to cc they told me it's damage caused by falling. But it's not such issues.. I told of many time such thing not happened but after new screen it happened but they asking for new screen purchased again. I don't know what to do.. Someone suggested for legal.. And i am sure i will go of it if sumsung not provide good services. Please never buy sumsung mobile.
Mail id - [protected]@gmail.com
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Apr 4, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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