[Resolved] Samsung India — mobile service

Jeffarson Immanuel

from Tadpatri, Andhra Pradesh

Address:

Thoothukudi, Tamil Nadu, 628618

I brought one mobile phone before a month it’s not work properly touch and speaker issue.
Mobile is under warranty.
I went to service center they also not responded properly.
Handset is not affected by water they told its affected by water liquid damage.

It brought on shop only it’s having the proper bill and it’s in warrenty period but the customer service center people ask 7000 to clear the issue.

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Jan 5, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd