[Resolved] Samsung India — mobile stolen by thief | |||
I was using samsung a7 was stolen from my pocket as i was standing on a red light. I wa son my scotty.. After few seconds i checked it was not there.. The incident happened around 7.50 am on 09.10.17 i. E monday... The shocking incident was my phone was on till 02.00 pm and it was being answered by the theif but he was not speaking any thing... I instantly called pcr to write my fir.. And i was told to do it online and i submitted the copy of fir nearest police station. But till my phone was on no action was taken up by the police so i am little disappoint. The incident happened in pitampura police lane 110034 delhi red light. Was this information helpful? | |||
Nov 11, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Oct 06, 2017 [email protected]'s response Please OS costume version provide
Verified Support Oct 11, 2017 Samsung India Customer Care's response Dear Sir, Greetings! This is in regards to the complaint of your Samsung Mobile. We are sorry to hear the loss of your mobile phone. As an immediate step incase FIR for the same is not registered so far, we request you to kindly do the same at the earliest to avoid any misuse of the phone and data. The feature of “FindMyMobile” which helps to find your device in case it is lost and also helps you to protect your data, the same needs to be activated by the customer on his/her own by login to Samsung account and enabling the required options on the mobile. We would also like to state that all the basic features, interface etc. are explained at the point of sales. As there has been no deficiency in the product/services we would not be able to consider any request for replacement/refund for this product. Thanks & Regards, Customer Experience Samsung India Electronics Pvt Ltd (SW Asia RHQ) | |||
 3 Comments | |||
Comments
I would like to have a battery replacement..for this A5 2016.
Samsung...but this is purchase from middle East.. So would to have a new battery change..i am currently in bangalore.. So pls do help
Samsung...but this is purchase from middle East.. So would to have a new battery change..i am currently in bangalore.. So pls do help
Samsung India Customer Care's response, Oct 13, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
My Air conditioner is purchased in the year 2015 model number 24JC 3 HATPN out door unit is not working some kind of sound is coming air conditioner is not working out door unit not at all starting
Samsung India Customer Care's response, Oct 13, 2017
Verified Support
Dear Sir
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd