[Resolved] Samsung India — mobile switch off or hanging problems

sunnysng

from Mathura, Uttar Pradesh

Jul 15, 2018

Address: Meerut, Uttar Pradesh, 250404

Sir meine samsung mobile j7max 28/03/2018 ko liya tha. kuch din theek chale ke baad moblie apne aap band ho jata hai or hang ho jata hai jiski shikayat mobile care mein kai baar kr chuka hu lekin baar - baar update krke bol dete hai ki ab problem nhi aaygi. esa keh ke baar baar taal dete hai . iski shikayat meine kai baar samsung care mein bhi ki lekin koi santushti nhi mili. or sir si mere graam se samsung care 50 km. hai or mein roj roj nhi ja sakta .
shri maan ji aap se nivedan hai ki mera mobile theek karwane ki kirpa kre.

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Aug 20, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Jul 15, 2018

Updated by sunnysng Sir meine samsung mobile j7max 28/03/2018 ko liya tha. kuch din theek chale ke baad moblie apne aap band ho jata hai or hang ho jata hai jiski shikayat mobile care mein kai baar kr chuka hu lekin baar - baar update krke bol dete hai ki ab problem nhi aaygi. esa keh ke baar baar taal dete hai . iski shikayat meine kai baar samsung care mein bhi ki lekin koi santushti nhi mili. or sir si mere graam se samsung care 50 km. hai or mein roj roj nhi ja sakta .
shri maan ji aap se nivedan hai ki mera mobile theek karwane ki kirpa kre

Verified Support

Jul 20, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd