[Resolved]  Samsung India — motherboard replacement suggested for simple sim card slot replacement

Address:

Mumbai City, Maharashtra

I went to samsung authorized service center in dadar (East) to repair my samsung galaxy note 2. Its sim card slot was broken and needed replacement. Service center representative told me that they needed to replace the motherboard and charges would be rs.10000. When i googled around, i found out that sim card and memory card slots are placed on a single chip which can be detached from the motherboard and replaced easily. When i told this to the representative, he told me that they don't do motherboard work and asked me to get sim card slot replaced from "outside" (Local mobile repair shop). This is ridiculous. We cannot expect such a lame service from big brand like samsung. This is definitely not the correct way to provide solution to users.