[Resolved]  Samsung India — my complaint no. [protected] and [protected]

Address:

110092

I have purchased the said samsung refrigrator in 2013.in last 5 years i have got serviced this fridge 5-6 times due to 1 or the other issues.

Last saturday i logged the complaint as the water is coming out of fridge from bottom due to choking of exhaust pipe. There was one more issue that the led panel of the fridge glows continuosly even after 2-3 minutes of closing the door and the led light of lower portion of fridge is not glowing when we open the door.

The engineer came on last sunday and by then the choking issue has resolved as i had switched off the fridge on saturday afternoon. This same problem occured in last november also and then your engineer worked for 5 hours to de-choke the said pipe.

Now the present issue is that the led panel and led lights inside the fridge are malfunctioning which i have reported to your over the on monday itself. He promised to come on monday / tuesday but he never came and his mobile is also unanswered.

Sir, my only worry is that why in my fridge the defrost pipe is choking in every 3rd month. Kindly get the issue resolved permanently or replace the fridge immdtly as i have purchased this model in 2013 worth rs. 50, 000/-.