[Resolved]  Samsung India — my phone's screen doesn't replaced by service center

Address:

Dausa, Rajasthan

Sir maine samsung j7 pro 10/09/2017
Ko kharida jiske imei number-[protected] hai 20/11/2017 ko automatically iski screen par ek pink dot aaya jo dheere dheere badne laga or black hone laga fir aj 22/11/2017 ko almost poori screen black ho gyi mera phone kahi se bhi damage nahi hai na hi toota hua hai main aaj 22/11/2017 ko samsung service center [protected] om shiv mobile point dausa raj. Par gya waha par maine meri problem btai unhone mere phone ko khola or bol diya ki lcd octa damage hai or phone pack karke de diya maine fir national cunsumer helpline par complaint register karwai complaint number -515367 hai mera phone kahi se bhi damage nahi hai ab muje nahi pata ki display kha se damage hai or automatically agar screen damage hui hai ya service mechanic se hui hai to usme mer responsible nahi hu maine 20900 pay kiye hai samsung ko agar samsung meri problem solve nahi karti hai to main cunsumer court me complaint karunga fir se bta raha hu mere pas photo bhi hai or mera phone kahi se bhi physical damage nahi hai or jab se service center pe phone open hua hai jab se phone on nhi ho rha display bhi on nahi ho rahi kuch bhi show nahi ho raha