[Resolved] Samsung India — my samsung led tv appears blue line and they are not responding

Aishtube

Address:

New Delhi, Delhi, 110025

Sir. We want to say that last month we got a issue in my samsung led tv.. Its happen after completing of 1year warranty and next month its appeared like blue line.. Sir we are middle class family we leave in rent room we dont have more money to resolve this they are asking 15000 rupee for a panel. How can we manage sir i hope you will raise my voice against this brand. We buyed this tv in emi. And i also mail them but they are not responding me. I also text them in samsung support website but getting a reply they said we believe in 1 year warranty after that the itme is available in chargeable price and the proce is 15000 rupee.. Sir i beg you plz do something for us..
Thank you
Omprakash prasad

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Jan 13, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Comments

Aishtube

Mobile no [protected]
Email id: Abhishek.123.[protected]@gmail.com
Reference id 1801163
See the image why this happening sir we dont money to buy new plz fix this problem as soon as possible.
Thank you
Omprakash prasad

Samsung India Customer Care's response, Dec 9, 2017

Verified Support

Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd