[Resolved] Samsung India — negligence in guarantee service-wa90j5730ss/tl

bijujanet

Website:

samsung

Old ref.numbers-[protected] & [protected]
Today again we faced same issues. I am working in Kuwait and I will be coming to India on 15th Nov-2017 for this issue.
Today 3rd time washing after 2nd repair (first 2 times washing was ok), minimum washing time (35min) used and from 8 min again going back to 17 min (2 times) & 3rd time from 8min again going back to ub and keep blinking.
Sir we are totally upset with this Samsung machine. we are wasting lot of time, current. water and experiencing mental torture.
my e-mail- [protected]@yahoo.com

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Dec 12, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Nov 03, 2017

Updated by bijujanet Dear Sir,
Today (03/11/2017)your service Engineer visited and witnessed the problem. Please kindly update the 3rd solution (2 times already repaired) of this issue.
Best Regards