[Resolved]  Samsung India — never mind offer delay in repair

It's 15th day today i have given my phone note 8 to the service centre for display change under never mind offer scheme and still the reply from everywhere is we/they haven't got the approval so we can't do anything.. Seriously, no approval in 15 days.. What kind of service is this.. I would not have given my phone if i knew they will keep my phone for weeks and still no assurance of anything... Bill no. [protected]
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Dec 13, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2018
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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