[Resolved] Samsung India — never mind offer to mobile

Krishnaveni Ramalingam

from Delhi, Delhi

Address:

Cuddalore, Tamil Nadu, 607803

My samsung mobile (J7-2016) bought on september 22, 2017. It was fell down and display broken. I went to samsung service center near my location (Virudhachalam) given for display change and they booked a complaint. I have paid rs.1000/- for service under never mind offer. They told in never mind offer service will take 20 days for approved and asking rs.450/-extra for sticker, why i have to pay extra money.

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Jan 18, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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Comments

Bheem Golada

from Jaipur, Rajasthan

मेरे फोन की पावर के काम नहीं कर रही बहुत दिन हो गए हैं जिस कारण में कंप्लेंट कर रहा हूं कस्टमर केयर वाले भी अच्छी तरह से काम नहीं कर के देते

Samsung India Customer Care's response, Jan 30, 2018

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd