[Resolved]  Samsung India — new refrigerator is delivered with problem

Address:560068

We bought a new refrigerator on 15th july (Bill attached). It was delivered on 24th july. The refrigerator has damage (Swellings on one side) and the freezer door is a little loose.
Two technicians have already visited and have registered the complain.
We have spoken to the dealer but he is not ready to replace the fridge. He said he will repair and give it. As this is a new fridge, we require a replacement.
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Sep 2, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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