[Resolved]  Samsung India — new refrigerator stopped working after 2 days

Address:

Pune, Maharashtra, 411030

I bought a new refrigerator (Model no rt42k5558s9 from reliance mall, pune on 12th august.
It was delivered promptly on the next day and technician visited in the evening for a demo.
The fridge worked fine for the next 2 days but then the problem started.
The fridge stopped cooling and the led on the front panel keeps blinking.
I raised a complaint via reliance customer care number on 16th, but no one showed up.
I again raised another complaint via samsung customer care number on the same night.
I got an assurance that the technician will contact me the next morning and visit to fix the issue.
I have been calling the customer care every day since then and i keep getting the same response, but nobody has even contacted me yet.

It is not ideal to live without a fridge for 7 days, now.
A lot of food has been wasted and samsung is to be blamed.
This is really unexpectedly pathetic service from a renowned brand like samsung.