[Resolved]  Samsung India — no invoice for a phone purchased

I have purchased the phone from the internal portal and it has been one month now and they have not generated a bill for the phone sent.
Not sure of they are making a fool or saving tax by not providing the bill to the phone which is sent.
I have called the customer care several time and the only assurance they can give is to give me a reply that the invoice will be sent in next 24 hrs.
I really want to return the phone but the same is not possible as per them.
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Oct 6, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2017
Samsung India Customer Care's response
Dear Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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