[Resolved]  Samsung India — no service for my mobile & wireless response & cheating

Address: Guntur, Andhra Pradesh, 522001
Website: Samsung mobiles

Hi sir/madam
I had taken a samsung guru1200 mobile at 21sth of last month at gold mobilles
At gunrur (Ap) recent at today it is not working complaint of mobile is any sim inserted sim signal is not showing
Today i had gone to shop & gone to service centre at brodipet in guntur
Customer service man check & told no warranty for sim lock & it will be charged rs — 450/- any sim is not working
For what reason asking money warranty means — ?
At last 4 months before i taken a bluetooth model no — hm1350 in cell shop at amount of rs - (-800) after 1 month ear speaker not working i gone to service centre in guntur
And shown to the authorise person in service centre he checked & told there is some (Liquid & water, fluid damage) & it will costs (620) sie ear bluetooth means using at ear only 1 of our body* sweat *to ear bluetooth but hot it not in warranty
No warranty
No service
Irrecleus response
Cheating customers
Waste in service
Only using samsung brand name & taking money
Service person irrecleus person name — mnb maleswararao (Cco) employ iď-}[[protected]] at brodipet guntur (Ap)
Thanking u sir / madam
P. Venkat (Llb)
[protected]
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Dec 14, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
 
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