[Resolved] Samsung India — non acceptance of digital payment by service center at latur in maharashtra.

Atul Shreshtha

from Mumbai, Maharashtra

Address:	Latur, Maharashtra, 423512
Website:	SAMSUNG INDIA

It has been reported by samsung service centre, latur that display of mobile is repaired. Whenever i visited service center named shubhamudra services, latur. When i have insisted for the digital payment. Executive on counter told me that their swap machine is having network problem & further suggested me that such type of problem may come all over india. The statement is very surprising because govt of india is encouraging the digital transactions & company like samsung is delaying / denying for cashless. The infrastructure for digital payment is the responsibility of company but at district place, company is not providing the same. Therefore even my mobile get repaired i am unable to collect it. A. Shreshtha

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Jan 31, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd