[Resolved] Samsung India — non fulfillment of offer given on samsung mobile s7 edge

Vaibhav Dhamanskar

from Mumbai, Maharashtra

Address:

400009

I purchased samsung s7 edge mobile on samsung store on-line on 24/5/17. There was a offer of (10k + interest amount paid on emi) cash-back, which was supposed to get credited in 90 days as per offer. The 90 days got over on 24/08/17 but still the cash-back is not credited to my account. I had made a lot of complaints to samsung but there was no solution given still.

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Oct 14, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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Comments

Vaibhav Dhamanskar

from Mumbai, Maharashtra

Samsung services are so bad that they just call and acknowledge but never solve your problems.

Samsung India Customer Care's response, Oct 14, 2017

Verified Support

Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd