[Resolved]  Samsung India — not getting warranty service of monitor

I had purchased a samsung led monitor. Detail of monitor as follows_model_s19f350hnw, model code_ls19f350hnwxxl, seriol no_zzjlh4tj611125. I got 3 years warranty of this monitor. Now monitor isnot getting on. It has some power kit problem. It is now under warranty period. Unfortunetly i lost/misplaced warranty card /bill. I visit the seller shop namely 'cost to cost ' urmila tower, bank more dhanbad, jharkhand. The shopkeeper did not issue me a duplicate bill/ warranty card. As aresult i am not getting any support from samsung sevicing centre. Iseveral time contact samsung servicing centre but they didnot solve my problem. Please solve my problem as early as possible beacause i am no t able to continue my computer related job.
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Aug 31, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
 
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