[Resolved]  Samsung India — note 5 service

Address:

Bangalore, Karnataka, 560100

21 aug. 2017. I take my note 5 to service center at btm layout bangalore because pen get stuck in phone. When i ask for charge for removing pen. They give estimate (Bill no.[protected]) for 1000 rs. After two day they call me and told that back panel and frame is damage while removing pen an all charges will be 8300. Rs. And when i go to collect phone i was shock because bill (Inv. No. Pes[protected] is 10200. Rs plus. I can't get that how can they charge me for damage of nay thing while service. I completely disappoint by samsung service center. Is anybody answer me from samsung why this happened with customers. Is they have any responsiblity or not. I strongly recommend to all samsung customer please think twice for go two service center. I attaching estimate copy & invoice copy with it.