[Resolved]  Samsung India — note 8 call disturbance

Address:

560103

Hello dear,

On 28th oct 2018 i bought a note 9 model number imei1 – [protected]/01 and sn – rz8k919ndon mobile phone from reliance digital bangalore. Myself and my friends have discovered that the phone has the following problem. I have copied 2 of my friend who uses note mobile phones.

I have been facing call disturbance every time i call my friends who have similar note series and s series phones. Many times the call gets dropped and we hear static issue. To my great disappointment the quality of the mobile phone is incredibly poor. We have contacted customer support who has directed us to use the phone in safe mode. This model is famous for its revolutionary application and if we use the phone in safe mode than we will not be able to use any kind of advance features. So the module turned out to be faulty. This has created irritation among us and made a bad impression on the company.

Hence need your support to resolve the problem as soon as possible. Otherwise i will be well within my right to request for a complete refund.

I look forward to hearing from you

Regards

Devaraj
[protected]