[Resolved] Samsung India — order cancellation

soji89

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560032
Website:	shop.samsung.com

I'd placed an order on 15th and then canceled it on the 16th when the price dropped. I placed a new order and canceled the old order. I've been following up on the cancellation and they have also marked my order DELIVERED now even though I have not received any item . I need a refund ASAP on this as the customer care said they have received the item back to the warehouse.

Order #[protected]

Was this information helpful?

No (0)

Yes (0)

Apr 23, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd