[Resolved]  Samsung India — pickup not yet done wrong

Address:

20th to 24th Floor, Two Horizon Centre, Golf Course Road, DLF Phase 5, Sector 43, Gurugram, Haryana 122202, Gurgaon, Haryana, 122202

Currently using samsung note 9, we have given a service repair request for screen cracked issue no one contacted yet for the pickup, we are always upgrading our phone to new series. The first time we are facing this type of cheating from samsung. We trust your brand. I have attached the log sheet for your reference, kindly check and assist on priority. Yesterday i spoke with one of your customer care executive mr. Dharanikumar and he told there is no option to pick up in our pin code 682024, we are using your brand from the beginning of samsung and upgrading while launching all new models. While i have a note 8 mobile, pick up boy was visited our pin code (Office location), this location is edapally, the main part of kochi, you can not solve this single issue within 24 hours we will share our bad experience with social media and planning to lodge a complaint to consumer court.

Request number: [protected]