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[Resolved]  Samsung India — poor service blaming the customers

Address:Faridabad, Haryana, 121003

The service centre at nit5 faridabad haryana has such poor service they are not able to resolve my issue since the last 1 week they even blamed me for the issue the behaviour of the employees is disgusting they donot even provide a standby device, they were having the device and they blamed me for the unauthorised software, the pathetic employees and service is what is my main concern and i want to inform i bought the galaxy a5 2017 model which i bought 1 month ago only no replacement not my issue resolved
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Sep 6, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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2 Comments

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128जीबी कह कर 16 जीबी का चिप मिला है पावर बैंक भी खराब है मेरा पैसा रिफण्ड किया जाए

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Samsung India Customer Care's response, Aug 3, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Vegetables are freezing inside fridge.
Reply
Samsung India Customer Care's response, Aug 3, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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    +91 89 3993 9899 [Customer Care]
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