[Resolved] Samsung India — poor service/ misguided/ defective product

nsinghsingh

from Delhi, Delhi

Address:	Ghaziabad, Uttar Pradesh, 201013
Website:	www.samsung.com/in/support

I regreet to inform all of samsung mobile phone is the worst product and samsung company unable to provide the customer service, all call centre people make the wrong commitment and misguide to the customer, i long the complaint on 12/08/2017 and submit / handover the phone at service centre, i long i suffer because of your third class after sales service.
Kindly explain what is the meaning of warranty period, 6 days has been passed but still no solution provide by samsung india.
Why i choose your phone or suggest to another people.
Refund my money or replace this defective product.
Complaint on 12/08/2017, [protected], purchase from flipkart on 26/09/2016

Narendra singh
[protected]

+1 photos

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Oct 14, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd