[Resolved]  Samsung India — Power bank fake product

Address: Tirupur, Tamil Nadu, 641665
Website: www.bookmyoffer.com

I ordered a samsung power bank of 16800 mh from bookmyoffer.com
Order date - 03.06.2016
Order ref number:[protected] COD amount rs.598 for this (Cash on delivery)

But the bookmyoffer.com (Saturday sunday media internet pvt ltd) sent to me a fake product which is not made by samsung and not in working condition, and their customer care no. Is also not in working condition
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Aug 6, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jun 09, 2016
Updated by sasikumarsss
I ordered a samsung power bank of 16800 mh from bookmyoffer.com
Order ref number:[protected] COD amount rs.598 for this (Cash on delivery)

But the bookmyoffer.com (Saturday sunday media internet pvt ltd) sent to me a fake product which is not made by samsung and not in working condition, and their customer care no. Is also not in working condition
Complaint Status
[Jun 09, 2016] Samsung India customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Jitendra Singh
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Dear Customer,

Greeting for the day!

We would request you kindly mark a mail to our mail that i.e. [protected]@bookmyoffer.com so that we can assist you in a better way. Because we don't have receive any mail from your side.

Thanks,

Bookmyoffer.com

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