[Resolved] Samsung India — problem in answer button

sumitdua

from Allahabad, Uttar Pradesh

Sep 26, 2017

Address: Hisar, Haryana, 125001

Maine jab se phone purchase kiya hi tabhi se this phone m answer button ki problem aa rahi hi.

Mai ek bar to service center bhi dikha chuka hu. But mushe phone m abhi bhi wahi problem aa rahi hi.
Mushe bar bar time bhi lag raha service center jane ka or mere office se 20km dur hi service center.

Please change Through Courior my hand set and send to us new set

purchase date:-18.08.2017
shop name:-surbhi mobile & gift gallery
bill no.639

+1 photos

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Nov 4, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Samsung India Customer Care's response Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd