[Resolved]  Samsung India — problem in s7 edge

Address: Jalandhar, Punjab, 144001

I am facing the same issue in my s7 edge. I brought the phone online from samsung store at launch in april. A pink line appeared after 11 months but it used to come and go. When i went to the service centre it wasnt there. They said they can only do something when the problem is there. After a couple of months the line became more frequent and is now permanent. I went to the service centre a month back and they said display need to be changed for inr 14500 i think. Please let me know what to do as originally when the problem was there it was in warrenty unfortunately i did now issue a complaint just talked to the guy so i dont have the complaint number. I am also a loyal samsung customer and have been using its phone only from last 10 years. Plz let me know if you can do something.
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Sep 8, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
 
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