[Resolved]  Samsung India — problems facing after getting service done at service center.

Address:Guntur, Andhra Pradesh

I am a engineering student from guntur. I am unhappy with the service i got from the samsung service center. I gave my mobile at service center on 28/8/2017 on the issue of charging problem and battery problem. They told me that they will intimate me furthur. Buy they never intimated me about my mobile service till telephoned the service center and visited on 12/9/2017. After this they apologized and returned mobile on 17/9/2017 and charged rs3700. I noticed the back glass of my mobile was not fixed properly and scolded them and again they apologized and did some adjustments and gave me back.
Again after 1 week the back glass was openibg up and charging problem repeated. So, i consulted customer care and failed complaint. So they repaired my mobile and now the vibration feature is not working in my mobile after this repair from samsung service center. I complainted almost 4 times but they ate not responding properly. What should i do now??
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Nov 7, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Samsung India Customer Care's response
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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