[Resolved] Samsung India — product missing & damaged product 25000mah power with, one 128gb samsung sd card one head phone

Sahidul Hoque

from Kolkata, West Bengal

Address:

Cooch Behar, West Bengal, 736157

Dear sir,
my order no. is[protected] I received my order 24/08/17. my order was one samsung power bank, one 128 GB sd card, one samsung blutooth headphone. But when I open my percel blutooth headphone is missing & other product are faulty.

It is my bad experience about Ecom Express.

so I request you please take a return my product.

thanks & regards
Sahidul Hoque
Ph - [protected]

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Oct 7, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)