[Resolved] Samsung India — product not working

S

sandybp

from Malegaon, Maharashtra

Address:

412101

Dear sir, i produced fridge in pune, maharashtra, india on 24th october - model is rt39k5518s8. It stopped cooling on 8th feb. After 3 complaints issue is unresolved. Complanit details are complaint no - [protected] on 8th feb; complaint no - [protected] on 14th and complaint no - [protected] on 16th feb. Still my fridge is not working. I request you to support and get my problem solved or else replace the fridge. Waiting for your positive feedback.... Regards, sandip patil.

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Mar 22, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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Bham bham

from Vadodara, Gujarat

Samsung has given update for face unlock in j7 max but not in j7 prime or j7 pro though j7 pro is upper model from max and not in j7 prime also so please give face unlock update in j7 prime that ishumble request beacause it is also popular phone

Reply

Samsung India Customer Care's response, Feb 22, 2018

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

B

Bvikas19

from Chandigarh, Chandigarh

I am not able to play Godfire rise of the prometheus game on my c9 pro inspite of having 6 gb ram but my friend who is having j7 he is able to play that game... please tell my why i am nt able to play inspite of having so much ram.

Reply

Samsung India Customer Care's response, Feb 22, 2018

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

K

Krushna Kundkar

from Mumbai, Maharashtra

I have Samsung note 7 purchased from Canada. I lost its bill so company is not able to take any responsibility of this phone. The handset is subjected to recall or replace. Deu to unavailability of phone bill company is not giving me any solution about this phone.
What should I do??

Reply

Samsung India Customer Care's response, Feb 22, 2018

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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