[Resolved]  Samsung India — purchase of refrigerator

Address:	Bangalore, Karnataka, 560005
Website:	shop.samsung.com

I placed an order for samsung fridge on your website on 12/09/2017 - order ref[protected]. At the outset let me mention thta i required a fridge immediately, and as your website'claimed' that "delivery guaranteed within 24 hours" i paid and placed the order. There was no communication from samsung reg delivery till this morning ie 24 housr after placing the order. I had to spend a couple of hours with your customer contact people, educating them that i require delivery based on assurance given by samsung. Finally i am told that delivery will happen in 3-5 days!!!

Samsung - please dont put out lies on your website to get orders. Not befitting a company of your size, and 'reputation'. Kindly remove that statement guaranteed delivery within 24 hours ' from your ecommerce website immediately. This is illegal, accepting orders by giving false and incorrect information.

I hope you understand what i am saying. I plan to take this upyhrough other channels also.