[Resolved]  Samsung India — ref no-[protected]

Address:Kamrup Metropolitan, Assam, 781028

Dear team, please look in to the captioned case no on urgent basis.
I was promised that the technician will visit the next day itself for the servicing.
But nobody turned up next day.
Its been 5 days now, nobody even bothered to call me during these days.
I did not expect that after logding a service request i have to wait for such long.
This cause inconvenience to us if service does not get delivered on time as being service holder we even do not have time to waste on such single thing again and again and then to do follow up.
Please take up with the matter seriously.
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Sep 25, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Model :ua32f5100arlxl after bought within two years, i got this problem... I am not rich enough to change tv for every 2 years, i hate this company product,
please people don't buy samsung tv... It will be in good condition for less than 2years only, don't waste your money...

Samsung India Customer Care's response, Aug 23, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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