[Resolved]  Samsung India — refrigerator

Address:Vadodara, Gujarat, 390011

I was of the opinion that if a home appliance goes out of order or something goes wrong, it is better to make a complaint with the concerned company and let the company person review it. I think i was grossly mistaken. I have a 150ltr samsung refrigerator which developed some cooling issues 2 months back. A samsung personnel came and took it to the repair facility, charged us rs 3500 saying they have replaced some parts. It again stopped working after a few days. We registered a complaint, a person came and told us the compressor needs changing and it would cost around rs 9000. We showed it to a local repair man and he corrected our problem for just rs 650 and its working fine.
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Sep 25, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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