Address: | Lucknow, Uttar Pradesh, 226010 |
Iam a regular consumer of samsung products. I have reported my refrigerator is not working.
Purchased in oct, 2013. Your engineer who visited says it is not covered under warranty as serial number sticker is not there, even though i have original receipt.
What rubbish he is talking if that sticker is that much important it should have been informed us at the time of purchase or should have been punched so that be entact always or at such a place that it can not be removed easily like the chassis numbers in vehicles.
That is not fair policy. Please get my refrigerator repaired at the earliest. Or else i will be contained to knock the doors of consumer court and will raise this issue on social media.
Regards-sumit shukla
Mob. No.[protected] Was this information helpful? |
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)