[Resolved] Samsung India — refrigerator

Shivkant Kumar

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

My service order is [protected]. The complaint was registered on 26.1.18. Two executive turned up but no one rectified the problem. I was assured that it will be attended on 28.1.18 but today no one turned up and now your executive / supervisor is now taking call. Pl get it attended on priority. It was my first experience with the service of samsung and so far it is really terrible. I am surprised they way you people deal with customer. Hope my complaint will be attended shortly.

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Mar 15, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd