[Resolved] Samsung India — refrigerator complaints

medical officer p h c pampakuda

from Perumbavoor, Kerala

Nov 10, 2017

Address: Ernakulam, Kerala

My refrigerator had problems from the first day itself. Purchased in dec 2012. Few wks back it developed problems & ur company has said that it cant be repaired. All i have to say is a reputed company like yours has cheated me with no satisfactory reply. I hope u, the ceo realises that its our hard earned money that is gone for a lousy product you have supplied. I shall take every effort in future to see that no body whom i know will buy your damn products. Also certain parts of the product are missing when it was returned. I need an explanation as to why this has occurred. Expecting u to have the decency to give me a reply..

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Dec 15, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd