Address: | B-904, Sylvania, Magarpatta City, Pune, Maharashtra, 411013 |
I am facing refrigerator cooling issue (Not the freezer) with model (Rs554nrua1j). Temparate of the fridge is not coming down and constantly remained at 18 degrees. Called customer service (Ref no: [protected]) on 11th march 2019 and after frequent follow ups service engineer visited and asked us to shut off the refrigerator for a keeping the doors open to further diagnose the issue and expecting some fuse and coolant change. I asked him what should i do with the stuff in my fridge and freezer.. His reply is that will go waste.
I had lg refrigerator for more than 10 years with out an issue. Upgraded to samsung and already giving pain with in 2 years of its purchase.
I see a point that this model has some manufacturing defect with the coolant.in this case, they samsung should recall the product and replace with a new.
Now i do not recommend any samsung products.. Very bad... : ( Was this information helpful? |
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