[Resolved] Samsung India — refrigerator duplicate bill

vivek pandeya

from Delhi, Delhi

Jul 17, 2019

Address: 110091

I have purchased a fridge 6 years back and now it's not working and i think that it's an issue with compressor. I have lost my original bill and therefore want a duplicate bill to be issued for the same so that it helps me to check the warranty details. The bill is very urgent.

Thank you.
Vivek Kumar Pandeya
E: [protected]@gmail.com

Serial Number: R5854PAD100371W
Model Number: RT28FAJSALX/TL
Purchased in the name of Vivek Kumar Pandeya from Pocket-1, Near Jeevan Anmol Hospital, Mayur Vihar Phase - 1, New Delhi 110091

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Aug 25, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Jul 19, 2019

Updated by vivek pandeya I have still not yet got any update and not even my duplicate bill. May I know when can I get it or is there anything else which is required from my side?

Verified Support

Jul 23, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd