[Resolved]  Samsung India — refrigerator model no rt33fajfasl/tl purchased on 29 august 2013

Address:

merry ville building, church road, dimapur, Dimapur, Nagaland, 797112

1. I have complained to samsung about non functioning of my refrigerator for over 5-6 weeks. I was alloted service order number of [protected] on 06 may 2019. No action was taken and subsequently again, i was informed on 20 may 2019 that the part has been re ordered. Then on 27 may 2019, i was told my samsung company that ' thank you for contacting samsung. We hope your query was answered satisfactorily. For future reference kindly quote [protected] at 180040-samsung[protected]"
2. This is continuous harassment by the samsung company and its service representatives. During summer months, it is extremely difficult to be without a refrigerator. Their customer care number is also not reachable... You can keep on trying to no avail.