[Resolved]  Samsung India — refrigerator not working

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

My refrigerator is not working from last 3 weeks, i am calling to samsung customer care on each 2nd day. I do get call from engineer in 24 hrs when i call customer care and each time they say we have ordered pcb. We are just waiting it to come please wait for 1 or 2 days. Again i give call on 3rd day to customer care, again they align someone. Again i have to explain whole story to the new engineer. Again he say i am placing ur order for pcb.
On top of that engineer who said pcb is not working is not confident if this is the pcb issue or not as per him he will replace and see if it works, if it not than he will replace compressor. Which is in warranty.
What kind of service is this.