[Resolved]  Samsung India — refrigerator problem not solved properly

I have purchased a new refrigerator model no. Rt65k7058bs/tl-ref-ff-sno.0dvcdbj100321on dtd:-03/05/2017 from your authorised dealer aerovision q5, 104, prem nagar, ambala-134001. After sometime my refrigerator not cooling properly. I have complaint in service center. After complaint your technician visit nd says refill the gas. We done it but refrigerator not cooling properly. After couple of complaints on dtd 14/8/17 technician says plz send this ref. To our service center. We send it after 7 days service center called me and told me your refrigerator is done plz pick it. When we taken back this refrigerator at home this was not cooling properly same problem faced again. When we talk to customer care they says it is ok. Plz solve my problem at the earliest. Other wise i will take a legal action.
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Oct 9, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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